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Process Improvement

A collection of 3 posts

Messy Processes Cost You More than Money

Process Improvement

Messy Processes Cost You More than Money

A business owner walks into their office on a Monday morning. The phones are already ringing. A customer is calling in, frustrated because they were billed incorrectly. Jessica, the operations manager is drowning in spreadsheets, trying to reconcile last week’s sales. Barry from the marketing team is still waiting

Burn Outdated SOPs for Good

Process Improvement

Burn Outdated SOPs for Good

Sticking to Outdated SOPs is Killing Your Business Agility Here’s the ugly secret: Most businesses worship Standard Operating Procedures (SOPs) like some ancient scroll written by infallible prophets. But what if I told you clinging to those crusty documents is quietly murdering your business’s creativity and speed — and

Shadow Processes Are Screwing Your Projects

Process Improvement

Shadow Processes Are Screwing Your Projects

Here’s a little secret nobody likes to admit: If you’re still managing projects with a wild patchwork of manual tasks and “just this once” shortcuts, mate, you’re not actually managing anything. You’re spinning your wheels in a joyless mud pit—sinking with every round. Shadow processes